Privacy policy

Last updated: 20 August 2026

Scope

This policy explains how Fileshorebase handles personal information when you use fileshorebase.click, enquire about training, or attend a programme at our Ho Chi Minh City studio.

Information we collect

We collect details you submit on forms (name, email, message, programme interest), information needed to invoice and deliver training, and basic technical logs such as browser type when you visit the site.

How we use information

We use it to answer enquiries, manage enrolments, deliver workshops and coaching, send practical programme updates, and improve the clarity of this website.

Sharing

We do not sell personal information. We may share details with service providers who help us host email or invoicing, and with authorities when required by law.

Retention

Enquiry records are kept as long as needed to complete the conversation and meet accounting or legal duties. You may ask us to update or delete information where we are not required to retain it.

Cookies

See our cookie policy for preference storage and optional analytics cookies.

Contact

Privacy requests: hello@fileshorebase.click, 57B-59A Tran Hung Dao, Ward 6, District 5, Ho Chi Minh City, 08. 3924 5782.